Frequently Asked Questions

Are your bags made from real leather?

Yes. Product pages identify the leather type and relevant material details for each design.

Where do you deliver?

We currently accept orders for delivery within the United Kingdom.

How long does delivery take?

Orders are normally processed within 1–2 business days and delivered in 3–5 business days after dispatch.

Can I return an item?

Yes. Eligible unused items can be returned within 30 days of delivery. Please review our Returns & Refunds Policy before sending anything back.

How can I track my order?

When an order is dispatched, tracking information is sent to the email address used at checkout.

Will the leather vary?

Natural grain, tone and subtle markings are normal characteristics of genuine leather and make each piece individual.