Privacy policy
Last Updated: July 3, 2026
Mohid Goods ("we," "our," or "us") operates this website and online store. This Privacy Policy outlines how we collect, use, process, and disclose your personal information when you visit, use our services, make a purchase at mohidgoods.shop (the "Site"), or otherwise communicate with us (collectively, the "Services").
By accessing or using any of our Services, you acknowledge that you have read and understood the practices described in this policy.
Personal Information We Collect
We collect personal information to provide a curated, secure, and seamless shopping experience. "Personal information" means any data that identifies or can reasonably be linked to you.
We collect and process the following categories of information:
Contact Details: Your first and last name, billing address, shipping address, phone number, and email address.
Financial Information: Credit card numbers, debit card details, or other payment instrument data, along with transaction histories processed through secure gateways.
Account Credentials: Usernames, encrypted passwords, security questions, and saved account preferences.
Transaction Information: Details regarding the specific handbags and items you view, add to your cart, purchase, return, or exchange.
Customer Support Communications: Any information, text, or files you include when reaching out to us via email or live chat.
Device & Technical Data: Your IP address, browser type, device type, operating system, unique device identifiers, and location data (country/region).
Usage Data: Information about how you navigate our Site, page response times, download errors, and length of visits.
Sources of Your Information
We gather personal data through three primary methods:
Directly From You: When you place an order, create an account, sign up for newsletters, or message our support team.
Automatically via Technology: When you browse our website, we automatically log technical and usage data using cookies, pixels, and web beacons.
From Service Providers: We receive data from third-party partners who process information on our behalf, such as payment processors and fraud-prevention tools.
How We Use Your Personal Information
We use your data strictly for legitimate business objectives, including:
Fulfilling Orders & Services: Processing payments, organizing trackable shipping, managing returns, and sending order confirmation updates.
Customer Care: Providing 24/7 live chat and email support to resolve inquiries or order modifications.
Security & Fraud Mitigation: Screening transactions for potential risks, authenticating user accounts, and protecting against illegal activities.
Marketing Optimization: Sending tailored promotional offers, product updates, and targeted advertisements based on your browsing habits (where permitted by law).
Cookies and Tracking Technologies
Our Site utilizes cookies and similar tracking technologies powered by Shopify to enhance user experience, remember your shopping cart items, and analyze site traffic.
Managing Cookies: You can control, block, or delete cookies directly through your internet browser settings. Please note that disabling cookies may impact certain functionalities of our checkout process.
Relationship with Shopify & Data Sharing
Our online store is hosted on the Shopify platform. Your personal data is securely transmitted to and stored by Shopify to enable our e-commerce operations.
We share your details with essential third-party vendors who perform critical operational tasks for us (e.g., shipping carriers, payment infrastructure providers).
We do not sell your personal data. We only disclose it to comply with legal mandates, protect our corporate rights, or complete business transitions (such as mergers).
For detailed information on how our hosting platform manages data, please review the Shopify Consumer Privacy Policy.
UK and European Residents (GDPR Rights)
Because Mohid Goods operates under United Kingdom jurisdictions, if you are a resident of the UK or the European Economic Area (EEA), you possess specific statutory rights under the UK GDPR and Data Protection Act 2018:
Right of Access: You can request a comprehensive copy of the personal data we hold about you.
Right to Rectification: You can request that we update or correct inaccurate or incomplete details.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain legal retention exceptions.
Right to Data Portability: You have the right to request that your data be transferred directly to another provider in a structured format.
If you wish to exercise any of these rights, please contact us using the information below. If you feel your concerns have not been adequately addressed, you have the right to file a complaint with the Information Commissioner's Office (ICO) in the UK.
Data Security and Retention
Security Measures: We implement industry-standard encryption protocols to protect your data. However, please be aware that no electronic transmission over the internet is 100% secure.
Retention Period: We retain your personal information only as long as necessary to maintain your customer account, fulfill orders, comply with financial tax reporting laws, and resolve contractual disputes.
Children’s Privacy
Our Services are designed exclusively for adult consumers. We do not knowingly collect, store, or target personal information from children under the age of majority. If we discover that a minor has provided us with personal information, we will delete it from our systems immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect shifts in our operational practices or evolving legal requirements. Any modifications will be posted directly to this page with an updated "Last Updated" timestamp at the top.
Contact Us
For questions regarding our privacy standard, to exercise your data rights, or to submit a formal inquiry, please reach out to our dedicated compliance officer:
Business Name: Mohid Goods
Email Support: support@mohidgoods.shop
Phone Support: +44 20 7947 3630
Live Chat: Available 24/7
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Address Line 1: Flat 2, Pytchley House, Brown Green
City: Birmingham
Postal Code: B20 1DN
State: West Midlands
Country: United Kingdom