Shipping policy

Last Updated: July 3, 2026

Thank you for visiting and shopping at Mohid Goods. The following terms and conditions constitute our official Shipping Policy. By placing an order with us, you agree to the shipping terms outlined below.

1. Shipment Processing & Handling Time

Order Cut-Off Time: 5:00 PM (GMT)

Handling Time: All orders are processed within 1 to 3 business days (Monday – Friday).

Orders are not processed, shipped, or delivered on weekends or public holidays.

If we are experiencing an unusually high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery during these periods. If there is a significant delay in the shipment of your order, our support team will contact you promptly via email.

2. Shipping Rates & Delivery Estimates

We currently ship domestically within the United Kingdom.

Transit Time: Standard delivery within the UK usually takes 3 to 7 business days after the order has been processed and shipped.

Shipping Costs: We offer free standard shipping on all orders within the United Kingdom.

(Please note that while we strive to meet all delivery estimates, occasional delays can occur due to unforeseen circumstances with our courier partners or severe weather conditions.)

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has left our facility. This email will contain your secure tracking number(s).

The tracking number will typically become active within 24 hours of the carrier scanning your package. You can use this number to monitor your handbag's journey to your doorstep.

4. Customs, Duties, and Taxes

As our primary operations and fulfillment center are located within the United Kingdom, standard domestic shipping applies to UK orders, meaning no import duties are required.

However, should you arrange for shipping outside of our standard zones, Mohid Goods is not responsible for any additional customs and taxes applied to your order. All fees imposed during or after shipping (including tariffs, taxes, etc.) are the sole responsibility of the customer.

5. Damages, Lost Packages, and Issues

We take every precaution to ensure your handbag is securely packaged and arrives safely. However, we understand that issues can occasionally happen in transit.

If you receive your order damaged, structurally defective, or if the package is confirmed lost by the courier, please contact us immediately at support@mohidgoods.shop.

Please save all original packaging materials and damaged goods.

Include a clear photograph of the damage and your Order Number in your email.

We will arrange a free replacement or issue a full refund, covering the return shipping costs for defective items as outlined in our Returns & Refunds Policy.

6. Contact Information

If you have any further questions about the delivery, tracking, or shipping of your order, our dedicated support team is ready to help:

Business Name: Mohid Goods

Business Email: support@mohidgoods.shop

Live Chat: Available on our website during standard business hours.

Address Line 1: Flat 2, Pytchley House, Brown Green

City: Birmingham

Postal Code: B20 1DN

State: West Midlands

Country: United Kingdom

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)