Refund policy

Thank you for shopping at Mohid Goods! We want you to love your new handbag. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your handbag must be unused, undamaged, and in the same condition that you received it.

• It must also be in the original packaging with all tags still attached.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.

• We will immediately notify you on the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Damaged or Faulty Items

• If you receive a damaged or defective handbag, please contact us immediately with a photo of the defect so we can arrange a free replacement or full refund.

5. Contact Us

If you have any questions on how to return your item to us, we are available to assist you around the clock.

• Business Email: Support@mohidgoods.shop

• Chat Support: Available 24/7 on our website

• Business Address: Flat 2, Pytchley House, Brown Green, Birmingham, B20 1DN, United Kingdom

• Business Hours: Monday to Friday (9:00 AM – 5:00 PM)